Penelope B.
I loved the kit I received. After about a year of use, the opener no longer worked. I contacted customer service and they responded to me quickly and professionally and had a brand new kit out the very next day at no charge to me. I definitely recommend this company, as they stand behind their product and treat their customers extremely well
Charlotte T.
This is an excellent set and the wine opener is perfect. Follow instructions and remove wax toppers and slowly lower and raise the corkscrew. Perfection! The wine foil cutter worked very well for the first few uses but like all other openers of this design, the flimsy blades popped off. Gluing them back lasted only 1 or 2 times before I threw it out. They would do better to include the type of opener with four secure wheels
Lucas L.
I have purchased two wine opener sets this year but the first one made by another manufacturer literally fell apart and was unusable after only about a month of casual use. So after careful research I ordered this Wine & Cork wine opener set and I'm extremely pleased with it. Excellent quality and it's been flawless, pulls the cork right out and ejects it nicely.
I'm happy to give this a 5 star review
Alexander L.
This wine opener works great! It has its own little stand so it's always ready to go. We did have a mishap but we contacted the company and a new device was here 3 days later. Thank you for the great service
Samuel B.
We lost our last corkscrew in a cross-country move and when looking for a new one I only had two requirements: it must look good and it must be easy to use. This one ticked both boxes - the color is beautiful and it really is simple to use. Had a minor issue after a couple months of use but their customer service is very helpful and quick to respond. Very happy with this purchase
Aiden A.
I had a problem with the opener and I wrote it off as a lost cause. My mistake. The seller replaced the opener and the new one is basically faultless. There may be some room for improvement, but this was one I gave to my GF and I use it at her house. It compares very well with my $100 opener by another manufacturer. So they deserved a second chance
Daniel R.
We needed a good wine opener and the Wine Opener Set was what we needed. The opener is easy to use and works very well. I found the foil cutter did its job quickly and easily. The kit also included an aerator which was a nice touch and a wine bottle pump and stopper. We used this product at our party the other night and it worked very well. It looks really good, too! Thank you for a great product!
Amelia F.
I loved the product. It looks beautiful and easy to use. On top of that, received excellent customer service. I had bought the set as a gift for someone. However, the box was slightly torn from around the corner, so could not be gifted. I emailed Vinabon customer service to return the current set and get a new one. They were gracious enough to let me keep the one I bought and sent me a new set with expedited delivery! Extremely happy with the purchase
Emma D.
The Vinabon Wine Opener Set is exactly as advertised. The first one came but did not work as I expected. Before I could even return it, the company had reached out. I responded with what I was unhappy about. And not only did they respond in a matter of a few minutes, but they offered to replace the product. They kept in touch, sent me tracking instructions and followed up after I received the new product. NOW THAT'S FIRST CLASS WHITE GLOVE SERVICE
Owen B.
This is a great product for getting the cork out of your wine bottle. It works great. It is super easy to use. Unfortunately, occasionally the product stops working or breaks. Fortunately, the company behind it stands firmly behind it, and will replace it at no cost to you. This is a high integrity company!
Matthew E.
Bought this as a gift as we have one that our friends really like. Easy to use and store in box. we even take this opener with us when camping
Amelia R.
I ordered the wine opener set for my husband as a gift and it worked great at first and then we had a little trouble with it a couple of months in. At that point, it was past the return date, so I wrote to Vinabon, just to double check and Donna, a wonderful customer service representative, got right back to me and assured me that they would send a replacement right away at no cost, which they did immediately! She was so wonderfully pleasant to work with and the new opener works just great!! I recommend this product highly, as it is a great product for a great price, and again, thank them so much for their wonderful customer service!!
Joseph B.
I bought this in June 2019. It's worked quite well to open bottles easily for the last year. This weekend was the first time I used the aerator though, and it worked well for the task. However, the plastic/acrylic nozzle snapped off in the bottle when I tried to remove it. I contacted their support and within the same day they responded, took my address information and details about the occurrence, and committed to ship me not only a replacement aerator but a whole new set in response to the break. Very good customer support for a very good product
Sofia S.
I've always found opening a bottle of wine a bit challenging because I've never had the correct tools. With this package I have everything I need to easily open and store the bottle of wine I open! I can not use a conventional wine bottle opener, I guess I'm just not coordinated enough. I always end up getting the cork screw off center in the bottle then have a hard time pulling the cork out and getting the cork off the cork screw. Not with this opener! In a few seconds I can have a glass of wine and relax! I love that everything needed in stored in one smallish box. Great deal! Great convenience and prompt service! I would highly recommend this wine opener set for personal use and to give as a gift!
Elizabeth P.
This wine opener is a great gift..
Easy to use, effortlessly removes the cork!!
Thank You!!
Daniel T.
This review is as much about the customer service as it is about the wine opener. I loved this opener from the moment we got it, replacing a rabbit that broke.
It got plenty of use and was great, even easier to use than the rabbit. Unfortunately, one little piece popped out on me so I was pretty disheartened, but I contacted the company and they immediately took care of it, sending a whole new set, not just the opener. The new one works great and no problems. I couldn't be happier!
Great customer service, great product!
Benjamin W.
I have boughten three of these. One for myself and I have gotten compliments on it when I have people over and they use it. They say "Wow this is really nice - where did you get it?" So I have boughten two more as gifts. Comes in a nice box for gifting. It is a good quality item that is very convenient for opening wine. Has everything you need!
James M.
Absolutely Amazing. Well crafted, beautiful to look at, and makes it easy to uncork any bottle. This company is incredible, it is responsive..if you have question. They make a well made product, that they stand behind
Evelyn S.
This set is fantastic! I love the rabbit wine opener. So smooth in removing the cork. No more cork pieces in my wine or cork stuck in the neck of the bottle. It’s fool proof! The set is so beautiful and easy to use! Excellent quality! It came with a free 80 page wine guide pdf in my email! Love it!
Maria
Functional and nice looking set! I have boughten three of these. One for myself and I have gotten compliments on it when I have people over and they use it. They say "Wow this is really nice - where did you get it?" So I have boughten two more as gifts. Comes in a nice box for gifting. It is a good quality item that is very convenient for opening wine. Has everything you need!
Dimash
It’s a beautiful product and the customer service is amazing! I will be buying more from this company! My husband loved it!